Ambassador Cruise Line Offers No-Fly Edge

Ambience in Flam

Ambassador Cruise Line launched service this spring and has been profitable from day one, said CEO Christian Verhounig. Acquiring two ships during the pandemic, the Ambience entered service in April while the Ambition (former AIDAmira) follows next spring. “What was very evident was that there was a gap in the market, and pent-up demand from the…

Carnival Cruise Line Rolls Out IT Updates. More Bandwidth

As Carnival Cruise Line welcomed its full fleet back into revenue operations earlier this year, it also welcomed a 50 percent increase in bandwidth on a per guest basis to the ships, said Luis Terife, vice president, connectivity revenue. “We have seen a significant increase in guest utilization, across the board, but especially with a…

Norwegian Prima Pushing the Boundaries for Food and Beverage

“We have always been creators and innovators when it comes to a lot of things and certainly in food and beverage, and with our new Prima class of ships, we wanted to really take things to a new level,” said Wesley Cort, vice president of food and beverage operations for Norwegian Cruise Line Holdings. “We…

MSC Cruises Builds Momentum with All Ships Back in Service

When the MSC Musica started sailing in early June, the entire MSC Cruises’ fleet was back in service. For the summer that means 11 ships in the Mediterranean, five ships in Northern Europe, two ships in the Caribbean and one ship in the Middle East, according to Gianni Onorato, president of MSC Cruises. “We have…

Virgin Voyages: Cutting Edge Tech

Valiant Lady

The goal for Virgin Voyages has been to eliminate the connectivity barrier for its Sailors when it comes to internet access aboard, said Andy Schwalb, director of IT. “What was loud and clear from consumer research is that customers did not want to feel disconnected while onboard,” he told Cruise Industry News. Working closely with…

AIDA Expands Job Platforms and Recruitment

Taking a very proactive approach to crew recruitment, AIDA Cruises uses Instagram Live as its streaming platform for AIDA Job Date, enabling the German cruise line to reach the German labor market and anyone who may be interested in a job onboard and getting to know the company. Explained Michael Kasten, head of talent acquisition…