The Carnival Firenze had to delay its Monday departure from Long Beach due to issues related to the vessel’s IT systems.

Offering a six-night cruise to the Mexican Riviera, the ship was originally set to depart from California on Dec. 15, 2025.

With the technology issue preventing it from sailing, the Firenze remained in port overnight and, as of Tuesday afternoon, was still docked in Long Beach.

Carnival’s Brand Ambassador John Heald confirmed the issue in a social media post, noting that services onboard are still being offered as usual.

“It is Internet connectivity, and I know the teams are working very hard, but I can also say without doubt that the guests are having so much fun,” he said while answering a guest’s question.

Heald added that he had no news on updated departure plans for the ship, which joined Carnival’s fleet in 2024.

The original itinerary of the Carnival Firenze featured a call to Ensenada, in addition to an overnight visit to Cabo San Lucas.

According to reports from guests onboard, the visit to Ensenada is expected to be cancelled due to the delayed departure from Long Beach.

Originally built for Costa Cruises, the Firenze was built at the Fincantieri shipyard in Italy and entered service in Europe in late 2021.

After three years sailing for the brand, the 4,232-guest ship was transferred to Carnival Cruise Line in early 2024.

Joining its sister ship, the Carnival Venezia, the vessel is now offering the Carnival Fun Italian Style concept, which features an Italian-inspired onboard experience.

Sailing on the West Coast since its debut, the Firenze is scheduled to offer new itineraries starting in early 2027.

The ship’s schedule includes repositioning voyages in South America, as well as a spring season in the Caribbean sailing from Miami.