Ponant: ‘Leading the Market’
By 2022, Ponant’s fleet will grow with the additions of six 180-guest Explorer-class ships and an LNG-powered icebreaker. Just over the next three years, the number of departures will be more than doubled on an annual basis for the French brand, according to Hervé Bellaiche, executive vice president of sales. “We are confident we have…
MSC Cruises ‘Working All Markets’
“We are expanding in all our markets, deploying the new MSC Seaview in South America next winter, adding the Lirica alongside the Splendida in Dubai and moving from a smaller to a larger ship in South Africa,” Gianni Onorato, CEO of MSC Cruises, told Cruise Industry News in an exclusive interview. “Obviously, we are also…
Norwegian ‘On Trend’ in Food and Beverage
“We are very much on trend with what our guests’ expectations are and the many ways we can exceed those,” said Wes Cort, vice president, food and beverage operations, Norwegian Cruise Line. “We are very diverse in what we offer from our standard concepts that are at the top of the list in terms of…
Working at Sea: Recruitment Challenges
The expansion of the cruise industry over the next decade brings great career opportunities for many seafarers, but also recruitment challenges for the cruise lines, according to Lena Dyring, assistant director, cruise operations, Norwegian Seafarers’ Union (NSU). She said that guests’ satisfaction ratings depend on interactions with crew. And new ships also require highly skilled…
MSC Building ‘Consistent Connected Experience’
Two kilometers of fiber optic cable on the MSC Meraviglia interact with 16,000 connectivity points, including 3,000 beacons and 700 digital access points in an effort to provide a connected experience to passengers, according to Daniele Buonaiuto, CIO. Guests on MSC’s newest vessels and the recently-refurbished MSC Splendida can indulge in a state-of-the-art digital platform…
New Technology: Carnival LNG Bunkering
With the AIDAnova slated to start regular service in the Canary Islands in December, Carnival Corporation has been working on the LNG bunkering processes and procedures not only for the new AIDA ship, but also for the Costa and Carnival ships that will follow. Carnival has contracted Shell to supply AIDA and Costa with LNG…