Corazul Cruceros has announced a temporary suspension of its passenger operations while it works to eliminate technical and operational issues.

This comes after the Spanish Cruise line completed its second cruise onboard the Buenavista, after launching service in Brazil in late October, offering a series of short cruises from Santos and Rio de Janeiro.

According to a statement by R11 Travel, Corazul’s commercial partner in Brazil, three cruises were canceled over technical and operational issues, scheduled to depart from Santos on November 9, 2026, and from Rio de Janeiro on November 7 and 10, 2026.

Additionally, the ship remained docked at Santos and all planned calls were canceled during the timeframe of a fourth sailing, which was scheduled to depart from Santos on November 6, 2026.

“The first two sailings of the Buenavista in Brazil provided valuable comments and insights from the public,” Corazul stated.

“This feedback has helped the company identify opportunities for improvement, as well as certain technical and operational issues that require additional attention,” it added.

The company noted that its decision to suspend operations was a proactive one, adding that completing the necessary work while the vessel remains docked at the port is in the guests’ best interest.

All guests affected by the operational suspension will receive a full refund of the amount paid for the cruises, Corazul added.

“Launching a new cruise line is an exciting journey, and our first two sailings have provided us with invaluable experience and feedback. While this was not an easy decision, we firmly believe it is the right one,” said the company’s COO Camille Appeldoorn.

“We want to make the necessary adjustments now, ahead of the busy high season, rather than compromise our guests’ experience later on. Our priority is to build a reliable operation and provide the welcoming, enjoyable, and memorable cruise experience that Corazul stands for,” he added.