cruisePAL has signed an agreement with Sea Cloud Cruises aimed at streamlining its operations.

Under the deal, Sea Cloud Cruises will implement cruisePAL’s comprehensive suite of solutions to improve its global reservation, commercial and guest management operations.

This includes Central Reservation System (CRS), eVoyager Guest Portal and Port & Itinerary Planner.

Sonja Merckel, director of sales at cruisePAL, commented: “We are very pleased to welcome Sea Cloud Cruises to the cruisePAL family. Sea Cloud represents a truly unique combination of maritime heritage, luxury, and personalized guest experiences. We look forward to supporting their continued development with technology that brings greater efficiency, commercial flexibility, and enhanced guest engagement.”

cruisePAL’s CRS and CRM capabilities will be used to further streamline reservation and guest management processes across Sea Cloud Cruises’ global offices.

The Port & Itinerary Planner will enable the cruise line to plan its cruise itineraries in advance based on various factors related to the vessel, ports, sea-routes and fuel consumption, while the eVoyager Guest Portal will further enhance the digital guest journey and engagement.

Sea Cloud Cruises Managing Director Maximilian Block said: “As Sea Cloud Cruises continues to grow globally, having the right technology platform in place is critical. Our partnership with cruisePAL will help streamline reservations, guest management, and commercial operations while enhancing the guest experience, positioning us for continued success in key markets around the world.”