BC Cruise Services has announced that it received the Best Global Tour Operator 2025 award from MSC Cruises.

The tour operator for cruise ship passenger services, which is part of Alsa group in Spain and the wider Mobico Group, said that the award recognizes its work and is a testiment to the team at Cruise Services.

The company added that it is an honour to be awarded with the prestigious award for the shore excursions offered to MSC guests, who have rated the company’s shore experiences at a high level.

The awards ceremony was held onboard the World Europa, docked in the port of Barcelona.

Marialuisa Laccarino, VP of shore excursions at MSC Cruises, along with the captain and the hotel manager of the World Europa, presented the award to Mark Robinson, managing director of BC Cruise Services.

Laccarino said that “a truly remarkable experience continues ashore, and the excursions add depth, authenticity and emotion to the journey and help guests connect with local cultures and communities.”

According to the press release, Robinson thanked the award and highlighted that “it is a great honor for the entire BC Cruises Services team to receive this prestigious award from MSC Cruises.”

“It motivates my team to continue working hard in creating and developing even greater experiences for the MSC guests to offer memorable experiences ashore as an essential part of their journey,” added Robinson.

The Shorexcellence Awards recognize the best contributions made by MSC shore excursion partners to the guest experience globally. The Best Global Tour Operator award presented recognizes consistent customer satisfaction and the strength of the partnership, BC Cruises Services added.

BC Cruise Services said that it has collaborated with MSC Cruises for more than 30 years, operating across Spain and Portugal.

In 2025, it managed more than 350 port calls and facilitated shore experiences for nearly 60,000 passengers.