Oceania Cruises has introduced Your World Included, offering an updated selection of amenities that are now always included for all guests, reinforcing their brand promise, “Your World. Your Way.”
Starting October 1, 2024, for new reservations on sailings departing on or after January 1, 2025, all guests will receive automatic shipboard gratuities for stateroom attendants, butlers and dining waitstaff. Previously, gratuities were selectively included as travel partner perks or for certain guest regions.
In addition to gratuities, Your World Included amenities feature dining at all specialty restaurants, sodas, juices, specialty coffees and teas, Vero still and sparkling water, Starlink WiFi, in-room dining, group fitness classes and laundry services.
“Oceania Cruises’ promise to show our guests Your World. Your Way has been at the heart of our business since we launched more than 20 years ago. The change has come following feedback from guests, highlighting that they would prefer that we include amenities valued by all versus amenities valued by some. Not surprisingly, our guests place the greatest value on our core inclusions such as free specialty dining and free WiFi; including gratuities creates the richest possible array of amenities and benefits for our guests globally,” said Frank A. Del Rio, president of Oceania Cruises. “It also gives us a clearly defined position in the cruise sector as the leading ultra-premium line of choice, offering outsized value to our guests.”
The update comes in response to guest feedback, with many expressing a preference for essential amenities like gratuities over previous offerings such as shore excursion credits and beverage packages, which will no longer be included after September 30, 2024, the company stated.
“Here at Oceania Cruises, we’ve always been renowned for our warm and authentic service; it’s part of the intangible magic of sailing on board one of our small, luxurious ships. I’m delighted that we are adding in gratuities for all guests, as our dedicated onboard team is working for guests’ smiles – not their tip. Making every interaction with our guests count is our service culture mantra,” added Del Rio.
The selection of always included amenities:
- Gourmet specialty restaurants
- In-suite and in-stateroom dining
- Unlimited Starlink WiFi
- Sodas, specialty coffees and teas.
