Viking unveiled its upgraded Travel Advisor Portal, designed to equip advisors with essential tools and resources for selling Viking cruises, according to a press release.
The company said that the enhanced platform offers a range of features to improve the booking process and marketing efforts, including marketing content, assets for creating co-branded websites and access to the Travel Advisor Academy for training on selling Viking’s river, ocean and expedition voyages.
“For 27 years, curious travelers have explored the world in comfort with Viking, and one of the reasons we have enjoyed success is because of our relationships with travel advisors,” said Torstein Hagen, chairman and CEO of Viking. “We have always had some of the most trade-friendly policies, including our history’s first and only major cruise line with no NCFs. This new and improved portal is the latest step in our effort to be the best business partner for travel advisors.”
The new improvements include:
- Journey through the booking process – Search multiple cruise types with intuitive filters to find itineraries by city, port, month or date range.
- Search for voyages by offer code – Find and book qualifying sailings with a new offer code search feature.
- Manage bookings more efficiently – Sort bookings by upcoming payment deadlines with the new booking dashboard.
- Find clients’ bookings – Search for a booking by guest name and filter by booking status.
- Choose a stateroom category – Select from all stateroom categories with an interactive room selection.
- Add Air Plus while making an online booking – Avoid calling the Viking Air Department to add Air Plus earlier in the booking process.
- Send an eQuote – Download a PDF or print a quote for clients.
