Cruise Planners Hires Lowman in Training/Dev Role

Stacy Lowman, the new Director of Training and Development at Cruise Planners, an American Express Travel Representative, will spearhead an enhanced training program for travel agents allowing agents to access interactive training anytime, anywhere and at their convenience. The programs will be focused on professional development and continuous education.Cruise Planners announced earlier this week that Stacy Lowman joined the team in a new role created to heighten the focus on travel agent and internal training and development.

Lowman is a veteran in training and employee development who comes to Cruise Planners with extensive prior travel industry and human resources experience, according to a statement.

“Cruise Planners continues to add strategic new roles at the Home Office Team and this new role enhances the professional development opportunities available exclusively to Cruise Planners agents,” said Michelle Fee, CEO and co-founder of Cruise Planners, an American Express Travel Representative. “Our dedicated training team will flourish under Stacy’s leadership as they have already been working diligently to set the groundwork for him to hit the ground running and positively impact Cruise Planners agents.”

In his new role, Lowman will lead a seasoned training team charged with redesigning the training platform, Cruise Planners University (CPU), to continue the focus of consistently delivering customized and dynamic content for Cruise Planners travel advisers.

Throughout 2017, Cruise Planners has already organized a variety of in-person regional trainings and boot camps under the leadership of Senior Director of Strategic Partnerships and Agent Engagement, Cathy Kusuma. 

Lowman will combine his experience from various roles to enhance the current training programs at Cruise Planners. He most recently served as VP of Human Resources, World Travel Holdings, with oversight of corporate communications and talent development and supported their home-based divisions. During his tenure, he helped the company earn a Gold Magellan Award for the new agent training program, an honor that Cruise Planners has also consistently earned.

“As a company, we believe that if we entertain while we educate, it helps people to absorb the information, and Stacy gets that too – he already has CruisitudeTM and is a great fit to our team,” Fee said. “Cruise Planners will continue to be a powerhouse in the travel industry with the best marketing, technology and travel agent training. Our recent investment in our improved learning platform and hiring experienced industry talent will help us continue to be the industry leader.”

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