Norwegian Cruise Line Holdings has marked the opening of the company’s first office the Pacific Region, with a new sales and marketing centre based in Sydney, Australia.
The office represents the company’s three brands: Norwegian Cruise Line, Oceania Cruises and Regent Seven Seas Cruises. Industry veteran Steve Odell is leading the office as Senior Vice President and Managing Director Australia & New Zealand for Norwegian Cruise Line Holdings Ltd. and is joined by a leadership team with broad travel industry experience including: Lisa Pile, Vice President of Sales Australia/New Zealand for Oceania Cruises and Regent Seven Seas Cruises; Nicole Costantin, Vice President of Sales Australia/New Zealand for Norwegian Cruise Line; Ben Angell, Vice President Marketing Norwegian Cruise Line Holdings Australia; and Elizabeth Krstevski, Operations/Contact Centre Manager Norwegian Cruise Line Holdings Australia.
“Today marks an exciting day in the history of our company, as we further expand our global team to serve the greater Australasia region,” said Odell. “With this new office, we can now better support our travel partners as they serve their guests across the spectrum from contemporary to luxury cruising, offering sales and marketing support and a dedicated Sydney based call centre for our three brands.”
Odell will be responsible for the continued growth of the company’s presence in Australia, New Zealand and the Pacific Islands and differentiating each brand’s unique offerings.
He has played a key role in the establishment of the luxury cruise segment in Australasia since 2000, with various positions in the luxury cruise sector and CLIA in the region.
Pile, most recently the Executive Director of Global Luxury Sales for Fairmont Raffles Hotels International, brings a strong base of knowledge from the luxury sector, managing more than 600 high-yield accounts across the globe in her previous role. In her new position, she will offer sales and marketing support within Australasia for upper premium line Oceania Cruises and luxury line Regent Seven Seas Cruises, with a focus on the line’s newest ship, Regent Seven Seas Explorer, the most luxurious ship ever built, debuting next summer.
Costantin brings a wealth of knowledge from her seven years leading sales and marketing efforts for Star Cruises and Norwegian Cruise Line in the region to her new role as Vice President of Sales. In this new role, she will focus on providing travel partners with the tools and education necessary to be successful in selling Norwegian Cruise Line’s unique proposition of offering freedom and flexibility to guests during their cruise holiday.
Angell joins NCLH from Virgin Australia and will bring more than seventeen years of award-winning experience. He will support the company’s three brands with strategic planning, marketing and engagement campaigns for both trade and consumers.
Krstevski, joins from The Cruise Team with previous key positions in product management and operations. She brings more than ten years of cruise industry experience to the company and will be responsible for managing the call center for the three brands and ensuring the highest levels of customer service.