The Port of Galveston announced that it has been awarded a Logistics Management 2013 Quest for Quality Award in the Ports category.
The Port was evaluated on five critical areas that include performance, value, information technology, customer service and equipment/operations. The Port is one of 13 U.S. gateways that are leading the charge in offering world-class customer service.
Logistics Management’s (LM) Annual Quest for Quality Awards is the culmination of a six-month research project conducted by Peerless Research Group (PRG). For three decades, LM’s Quest for Quality has been regarded in the transportation and logistics industry as the most important measure of customer satisfaction and performance excellence.
This year, Logistics Management had 6,179 logistics and supply chain decision makers place their vote. This six-month research undertaking resulted in nine lists featuring 129 transportation and logistics services provider organizations that have gone for the gold and have achieved their mission of being designated “best of the best” by the readers of LM.
“What makes the Quest for Quality Awards stand out in the market is the fact that the winners are determined by the readers of Logistics Management—the buyers of logistics and transportation services who put these carriers and service providers to work around the clock and around globe,” said Michael Levans, Group Editorial Director of Peerless Media, LLC., the publisher of Logistics Management.
“These awards are the gold standard for customer satisfaction and performance excellence for carriers, ports, and logistics providers worldwide. The Port is honored to be among such a privileged group. We understand that our success comes from the efforts of our service providers from the carriers to the stevedores to the longshoremen that handle the cargo. Receiving this award shows that we are making the right decisions for our customers. We will continue to execute and excel on behalf of our customers’ needs and interests.” said Port Director Mike Mierzwa.
