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Norwegian Introduces Pre-Cruise Concierge Service For Haven Guests

  • November 28, 2011

Norwegian Cruise Line today announced the launch of a shoreside concierge desk exclusively for guests with reservations in the line’s most luxurious accommodations, The Haven by Norwegian.  Beginning today, the concierge desk provides pre-cruise assistance enabling guests and travel partners to pre-arrange a variety of services and amenities.

The concierge desk provides support in booking reservations for all suite accommodations; arranging dining and entertainment; booking shore excursions; making spa and salon appointments; as well as taking special requests such as pillow preference and any other arrangements.  T

he concierge desk will send an email confirmation to the travel partner or guest prior to their sailing reconfirming all of the requests made.

The Haven is currently featured on board Norwegian’s Jewel class ships (Norwegian Gem, Pearl, Jade, Jewel); and the line’s newest and most innovative ship, Norwegian Epic. Norwegian’s two new ships, Norwegian Breakaway and Norwegian Getaway, will also feature The Haven by Norwegian when they launch in April 2013 and April 2014. 

Suite guests are privy to an array of complimentary amenities, including 24-hour private butler service; priority embarkation and disembarkation; distinctive platinum keycard; priority boarding of tenders to shore; in-suite espresso/cappuccino machines; gourmet treats delivered each evening; Bliss Collection by Norwegian pillow-top mattress; fine linens, feather duvet and pillow menu; along with plush bathrobes, slippers, oversized towels; and much more. 

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