Caribbean Rating System in the Works

The Caribbean Tourism Organization (CTO) is working with its 33-member community to create a Zagat-like rating system, according to Hugh Riley, secretary general.

“We are hell-bent on developing TVS,” said Riley at a lively panel discussion this week in New York. TVS being a Total Visitor Satisfaction index for a destination and its food, services and attractions.

“It will be a set of criteria on how a destination gets rated, and the ratings will come from people using the particular service,” added Riley.

For more from Hugh Riley, and an in-depth exclusive roundtable with the major players in the Caribbean cruise business, read the 2011 edition of the Spring Quarterly Magazine. Click here to subscribe.

Cruise Industry News Email Alerts

Cruise Industry News Email Alerts



Get the latest breaking cruise newsSign up.


54 Ships | 122,002 Berths | $36 Billion | View

New 2024 Drydock REPORT


  • Mkt. Overview
  • Record Year
  • Refit Schedule
  • 120 Pages
  • PDF Download
  • Order Today
New 2024 Annual Report


  • 2033 Industry Outlook 
  • All Operators
  • Easy to Use
  • Pre-Order Offer
  • Order Today