Crystal Announces New Sales Promotions, Positions

 As part of a sales restructuring plan, Eric Graves, Crystal Cruises’ vice president, field sales announces new promotions to the luxury line’s sales department.

* Person Garcia, national director of business development and group sales will take on the additional role of director of sales, western region.  Garcia has been with Crystal since 2003, initially serving the Los Angeles area as district sales manager;

* Debbie Doty becomes district sales manager for the greater San Fernando Valley, Ventura County, Santa Barbara County, Kern County, Glendale/Pasadena, and Bakersfield.  Since 2003, Doty has served as manager, sales administration and incentive sales;

* Hedwige Roessler becomes manager, sales administration and incentive sales.  Roessler joined Crystal in 2004, and most recently served as manager, national accounts; and

* Rachel Woodward becomes manager, national accounts.  Woodward comes to the position from Crystal’s marketing department, which she joined in 2005.

“We are proud to build on what is already a strong sales team with veterans who have the knowledge of Crystal’s attention to detail and the Six-Star attitude to support Crystal’s long term vision – to be the best in the luxury service business,” says Graves.  “In their new roles, they will be able to further serve as indispensable resources for our valued travel agent partners.”

Consistently voted the Number 1 by discerning travelers and travel professionals worldwide, Crystal was recently named “World’s Best Large-Ship Cruise Line” by the readers of Travel + Leisure for a record 15th consecutive year.  Further attesting to the consistency of its ratings, Crystal Cruises was voted “Best Large-Ship Cruise Line” by the readers of Condé Nast Traveler magazine for a record 16 years, as well as numerous distinguished consumer, travel agent and media polls and environmental awards worldwide.

For 2011, Crystal continues to introduce sophisticated innovations and new destinations, including Perfect Choice DiningT featuring Open Dining by Reservation, an online Priority Check-in and Planning Center tool, a 16th annual epic World Cruise with new West African destinations, and a return to Alaska for its first summer series since 2005.


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