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Carnival Cruise Lines Rolls Out New On-Line Spa Pre-Purchase System

  • January 27, 2009

Carnival Cruise Lines, the world’s largest cruise operator, has introduced a new on-line pre-purchase system for guests interested in booking spa treatments prior to their “Fun Ship” cruise.

With the advanced reservations system, available on all 22 “Fun Ships,” guests who have a fully deposited cruise can log onto Carnival’s web site (carnival.com) and designate a specific spa treatment and appointment time and submit payment information.

The site lists more than 30 different treatments which are available for purchase, everything from acupuncture services, soothing massages and Elemis advanced facials to invigorating detoxification wraps and slimming treatments, pricing and details of which can be viewed on the site. A full menu of nail, tooth whitening, and men’s services is also available for pre-purchase.

“Personal pampering in our luxurious spas are a highlight of the Carnival vacation experience and our new on-line spa reservations system provides our guests with an easy and convenient way to pre-purchase a variety of treatments which serve as the perfect complement to a ‘Fun Ship’ cruise,” said Bob Woodry, Carnival’s vice president of hotel commerce. “Since our spa appointments are known for filling up rather quickly on board, this on-line reservation system allows guests to secure their preferred spa treatment before their vacation begins,” he added.

To access the new on-line spa treatment pre-purchase system, guests must be registered on carnival.com and have a fully deposited cruise booking. After accessing their reservation through the “My Reservation” link, guests are prompted with the “Plan Activities” option and “Spa Appointments” link where they can search for spa services available on their particular voyage by treatment type, date, and preferred time.

To purchase a spa treatment, guests simply select the treatment of their choice and enter credit card payment information via a secure encrypted reservations portal. Guests are provided with a printable spa treatment order confirmation with details on the specific treatment and appointment time included.

On-line spa treatment reservations can be made prior to seven days before the cruise departure date. Guests are also welcome to visit the ships’ spa once on board to purchase spa treatments and obtain additional information.

Operated in conjunction with Steiner Transocean Limited, Carnival Cruise Lines offers some of the most elaborate spas at sea, ranging in size from 12,000 to 21,000 square feet. The new Carnival Dream, set to debut Sept. 21, 2009, will set a new standard for the line’s health and wellness centers, with a two-level 23,750-square-foot “Cloud 9 Spa” – the largest in the fleet.

In addition to a variety of treatments and salon services, Carnival’s fleetwide spa facilities offer expansive gymnasiums with sophisticated exercise equipment and aerobics rooms which serve as the venue for a host of organized exercise classes. Wellness counseling such as nutrition and fitness classes is also available.

Carnival is the largest and most popular cruise line in the world, with 22 “Fun Ships” operating voyages ranging from three to 18 days in length to The Bahamas, Caribbean, Mexican Riviera, Alaska, Hawaii, Panama Canal, Canada, New England, Europe, Bermuda and South America. The line currently has two new ships scheduled for delivery between now and 2011. The first of those, the 130,000-ton Carnival Dream, is set to debut Sept. 21, 2009.

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