Editorial: Inspiration
We get inspired when we interview people who are striving to improve. And that has been the case in this issue, whether for cruise line
Executive Profiles: Donald, Onorato, Bornstein
‘Our Strength is Scale and Our Brands’ Ultimately the market will decide, but after a long exclusive interview with Cruise Industry News, Arnold Donald conveyed
Operations: New Ships Drive Product Experience and Push Revenue
The response to the Norwegian Breakaway has been good, to put it mildly, and Michael Flesch, senior vice president of hotel operations, pointed to the
Operations: IT Upgrade for New Class of Princess Ships
For Princess Cruises, the new Royal Princess is the first ship for the brand that fully incorporates the digital age. “Everything runs on the network,
Carnival Cruise Lines: Rebuilding the Fun Brand
Carnival Cruise Lines is working hard to repair its relationship with travel agents, rebuild consumer confidence and return to the level of profitability it has
Mexico: Cruise Commitment
“We are building direct communication links with cruise lines and cruise industry associations, and we are holding meetings with them, working on what we want
North America: San Diego Poised to Bounce Back
After losing nearly 70 percent of its cruise business on a weak Mexico market, San Diego has found some solid footing and is anticipating an
Canada/New England: Sleeping Easier
The Emissions Control Area has been resolved for now with exemptions for the main cruise lines through 2018. That has Canadian ports feeling better about