Editorial: Many Challenges; Many Solutions
The cruise industry has been driving more development than any other area of the hospitality or transportation industries. There are new technologies and systems being
Hotel Operations: Cruising to the Next Level
The cruise lines continue to raise the bar on product delivery, supported by crew training and motivation, and advanced software applications. The focus is on
Company Profile: Holland America Line: Global Footprint
Holland America Line has been focused on North America for a long time. But as the industry has taken on a more global proportion, it
Marine Operations: Pushing the Envelope
In marine operations, the focus continues to be on fuel and energy savings, in addition to the environment, recruitment and training, according to executives surveyed
Destination Focus: St. Lawrence: The Ships are Coming
Legends abound about how ports along the St. Lawrence River were named, but U.S. cruise lines and Canadian tourism officials hope that the translation is
Destination Focus: Mexico: Proactive Ports
Mexico has confronted a series of challenges recently: growing worldwide competition, ports crippled by hurricane devastation and encroaching homogenization. Instead of blanching, the country’s tourism